Hear what your customers really think.

Politely turns everyday moments into private, honest feedback you can actually use, so you can fix issues early, protect your reputation, and keep people coming back.

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100%

Private, AI Moderated Feedback

100%

Private, AI Moderated Feedback

100%

Private, AI Moderated Feedback

10M+

Eligible U.S. Businesses

10M+

Eligible U.S. Businesses

10M+

Eligible U.S. Businesses

85%

Businesses say Feedback Helps

85%

Businesses say Feedback Helps

85%

Businesses say Feedback Helps

24/7

Support available anytime

24/7

Support available anytime

24/7

Support available anytime

How To Get Started

Politely gives your business a private, AI‑powered channel to hear customers, respond quickly, and turn every note into measurable growth.

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Download Politely

Sign up for Politely in minutes and claim your business. Start receiving private, AI-moderated feedback from customers right away.

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Download Politely

Sign up for Politely in minutes and claim your business. Start receiving private, AI-moderated feedback from customers right away.

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Download Politely

Sign up for Politely in minutes and claim your business. Start receiving private, AI-moderated feedback from customers right away.

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Collect Private Feedback

Display your unique Politely QR code or link so guests can share honest feedback without public reviews or drama. Every message goes straight to you.

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Collect Private Feedback

Display your unique Politely QR code or link so guests can share honest feedback without public reviews or drama. Every message goes straight to you.

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Collect Private Feedback

Display your unique Politely QR code or link so guests can share honest feedback without public reviews or drama. Every message goes straight to you.

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Respond and Improve

Reply to feedback, track themes, and see trends in a simple dashboard. Turn everyday comments into fixes that boost loyalty and revenue.

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Respond and Improve

Reply to feedback, track themes, and see trends in a simple dashboard. Turn everyday comments into fixes that boost loyalty and revenue.

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Respond and Improve

Reply to feedback, track themes, and see trends in a simple dashboard. Turn everyday comments into fixes that boost loyalty and revenue.

Give Every Customer a Private Backchannel

Politely helps you understand customers and respond quickly without surveys or clunky forms.

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Real‑Time Signals

See new feedback by day and location as it happens

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Real‑Time Signals

See new feedback by day and location as it happens

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Real‑Time Signals

See new feedback by day and location as it happens

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Top Themes, At a Glance

Instantly spot the topics customers mention most.

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Top Themes, At a Glance

Instantly spot the topics customers mention most.

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Top Themes, At a Glance

Instantly spot the topics customers mention most.

Conversations, Not Complaints

Reply quickly, fix problems, and keep guests loyal.

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Conversations, Not Complaints

Reply quickly, fix problems, and keep guests loyal.

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Conversations, Not Complaints

Reply quickly, fix problems, and keep guests loyal.

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Private by Default

Feedback is private and AI‑moderated for respectful tone.

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Private by Default

Feedback is private and AI‑moderated for respectful tone.

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Private by Default

Feedback is private and AI‑moderated for respectful tone.

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Easy for Everyone

Easy for Everyone

Easy for Everyone

85% of customers share feedback when it’s easy. With Politely, it’s a quick, private chat. No surveys, no friction.

85% of customers share feedback when it’s easy. With Politely, it’s a quick, private chat. No surveys, no friction.

85% of customers share feedback when it’s easy. With Politely, it’s a quick, private chat. No surveys, no friction.

Immediate Insights, Not Just Reviews

Every note goes straight to your Politely dashboard. No public rant required. Spot issues before they hit review sites, and act on trends that most businesses never see because only 1 in 26 unhappy customers actually complains directly.

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Genuine Impact

Private, AI‑moderated conversations help you resolve problems before they spread. Customers who feel heard are far more likely to return, leave positive feedback, and recommend your business.

83%

Feel more loyal when businesses respond to their feedback.

83%

Feel more loyal when businesses respond to their feedback.

83%

Feel more loyal when businesses respond to their feedback.

35%

Potential revenue lift for businesses that actively respond to customer feedback.

35%

Potential revenue lift for businesses that actively respond to customer feedback.

35%

Potential revenue lift for businesses that actively respond to customer feedback.

An unhappy customer tells up to 15 people about a bad experience.

Give them a private outlet with Politely instead of a public rant.

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Feedback that Powers
your Success

Feedback that Powers
your Success

Customers who feel heard are up to 83% more loyal. Politely makes it easy to listen and respond privately.

Customers who feel heard are up to 83% more loyal. Politely makes it easy to listen and respond privately.

Keep your Stars

Losing a single star on a major review site can cut revenue by 5–9%. Politely helps you fix issues in real time so your ratings stay high.

Keep your Stars

Losing a single star on a major review site can cut revenue by 5–9%. Politely helps you fix issues in real time so your ratings stay high.

Keep your Stars

Losing a single star on a major review site can cut revenue by 5–9%. Politely helps you fix issues in real time so your ratings stay high.

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Get More Customers

86% of people avoid businesses with bad reviews. Politely helps you catch problems privately so new customers see your best side.

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Get More Customers

86% of people avoid businesses with bad reviews. Politely helps you catch problems privately so new customers see your best side.

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Get More Customers

86% of people avoid businesses with bad reviews. Politely helps you catch problems privately so new customers see your best side.

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Reply Directly

Businesses that respond to feedback can see revenue lift by 35% and stronger loyalty. Politely lets you reply quickly and keep the relationship.

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Reply Directly

Businesses that respond to feedback can see revenue lift by 35% and stronger loyalty. Politely lets you reply quickly and keep the relationship.

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Reply Directly

Businesses that respond to feedback can see revenue lift by 35% and stronger loyalty. Politely lets you reply quickly and keep the relationship.

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Actionable Feedback

77% of customers think better of businesses that ask for feedback. Politely turns every note into clear next steps your team can take.

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Actionable Feedback

77% of customers think better of businesses that ask for feedback. Politely turns every note into clear next steps your team can take.

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Actionable Feedback

77% of customers think better of businesses that ask for feedback. Politely turns every note into clear next steps your team can take.

We're making feedback feel good.

Your voice matters. Help businesses improve and see your feedback make a real impact for you and others.

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We're making feedback feel good.

Your voice matters. Help businesses improve and see your feedback make a real impact for you and others.

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Phone

We're making feedback feel good.

Your voice matters. Help businesses improve and see your feedback make a real impact for you and others.

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App
Phone
Shape